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New Entrants to the UK

The following information is a guide in multiple languages to help new entrants to the country and those seeking asylum understand and access health care services. 




English, Bengali, Gujarati, Hindi, Punjabi, Urdu and Welsh





How to use the NHS (2012)


How to use emergency services – Barts Health NHS Trust (2015)


Health and Wellbeing websites

  • Choose Well Manchester – how and when to use health services in Manchester.

Website can be translated in over 60 languages http://www.choosewellmanchester.org.uk


NHS Trusts and Manchester City Council websites

Information resources for support staff


Asylum Seekers and Refugees – advice and support websites


Directory of services in Greater Manchester for asylum seekers and refugees


MRSN (Manchester Refugee Support Network)

Charity registration number: 1109990
129 Princess Road, Moss Side, Manchester

M14 4RB    Tel: 0161 868 0777 Email Belay Kahsay: belay@mrsn.org.uk Advice worker sofia@mrsn.org.uk Health Ghirmazion@mrsn.org.uk  Website: www.mrsn.org.uk

Independent community advice service, advocacy and campaigns managed by refugee community.


Greater Manchester Immigration Aid Unit (GMIAU)

Legal advice - http://gmiau.org/contact/referrals

  • referrals@gmiau.org  (see referral form on website)  1, Delaunays Road, Crumpsall, Manchester M8 4QS.


Asylum Matters (formerly Regional Asylum Activism Project)

Estelle Worthington, Campaigns Project Manager, North West 

Email: estelle@asylummatters.org  Mobile: 07557 983264. Landline: 0161 831 5464 

Asylum Matters, c/o Refugee Action Manchester, 179 Royce Road, Manchester M15 5TJ


Salford Forum for Refugees and People Seeking Asylum


Irfan Syed irfan@refugeeforum.org.uk Enquiries: wilson@salfordrefugeeforum.org.uk 


4 Bexley Square, Salford, M3 6BZ


Freedom from Torture

Medicolegal reporting, counselling and psychological support for survivors of torture.

Ashley Fletcher AFletcher@freedomfromtorture.org

www.freedomfromtorture.org  Registered charity
England 1000340
Scotland SC039632


Greater Manchester Refugee support partnership project: Refugee Action, Rainbow Haven, Revive, and the British Red Cross

Drop-ins, wellbeing activities, ESOL and IT classes, case working, employability courses, volunteering, legal advice, advocacy and training and support.


Refugee Action In Greater Manchester


179 Royce Road, Hulme, Manchester M15 5TJ

0161 831 5465/5449

Refugee Action is a registered charity. Charity number in England and Wales: 283660, Company registration number: 1593454


Rainbow Haven http://www.rainbowhaven.org.uk

Food, ESOL, housing and legal advice. Amanda Jones-Said. finance.rainbowhaven@yahoo.co.uk

Manager – Rachel Foakes manager.rainbowhaven@yahoo.co.uk

Rainbow Haven is a programme of TEMCA (The East Manchester Community Association).

Registered Charity Number: 1131060. 113 Abbey Hey Lane, Gorton, Manchester, M18 8TJ

And Emmanuel Church, 174, Langworthy Road, Salford (Wednesdays 10am)





0161 223 5668 - Abi Hill, Social Worker

Revive is a registered charity no. 227350, and OISC No. N200900004.

Spiritans (Holy Ghost fathers) working in partnership with Caritas Diocese of Salford dedicated team of  Social workers, OISC registered immigration advisers, volunteers and priests


The British Red Cross

http://www.redcross.org.uk Family reunion, food parcels

The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). 10 Brindley Road, Stretford M16 9HQ



Helping refugee health professionals prepare for work. REACHE North West, The Mayo Building, Salford Royal Hospital
Stott Lane, Salford
M6 8HD

Provides courses and support for refugee and asylum-seeking health care professionals

Michelle Brennan reache@manchester.ac.uk



The Boaz Trust

Accommodation and practical help for destitute asylum seekers

Ros Holland and Dave Smith rosholland@boaztrust.org.uk www.boaztrust.org.uk

Registered Charity No. 1110344


The Children’s Society


Paul Maher, Hope Young Refugee Service

Zion Community Resource Centre, 339 Stretford Road, Hulme M15 4ZY / Telephone 0161 868 0382



http://www.barnardos.org.uk Child trafficking project

7 Lineside Close, Liverpool, L25 2UD Telephone 0151 488 1100


WAST – Women Asylum Seekers Together



ASHA – asylum support housing advice


Maria Houlihan Maria@ASHA.gmiau.org

159 Princess Rd, Manchester M14 4RE Telephone: 0161 227 8555


TS4SE (Training and advocacy)

Cath Maffia community@ts4se.org.uk / healthinfo@ts4se.org.uk

TS4SE is the trading name of Training and Support 4 Services and Exiles (TS4SE) Cooperative Limited. TS4SE is not for profit organisation and is a Company Limited by Guarantee. Registered Company Number: 6578514



Befriending refugees and asylum seekers in Bolton

ESOL, numeracy, IT classes http://brassbolton.org/index.php

01204 397152 admin@brass-bolton.org.uk


Myriad foundation


Foodbank, SMMCA, Weybrook Road M19 2QD

Saturday 12-3pm / Wednesday 7-9pm

“They just need to turn up, we will fill out a form and provide non-perishable goods for them and their families”


Street Soup Kitchen

Wednesday 7:30-8:30pm / Saturday 4-5pm

Cathedral approach, it's outside church on the west wing.


Lesbian Asylum Group – a social support group for lesbian and bisexual asylum seekers.

www.lesbiancommunityproject.co.uk  0161 273 7128


City of Sanctuary

Community meals, English conversation club, maternity group

Jane Graystone  jane@manchester.cityofsanctuary.org