For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary. This will help us to be more efficient by making an appointment available to you when you need it the most.

Our phone lines are open from 8am, for future appointments and queries please phone between 8-8.45am.

Emergency on the day appointments are only released at 8.45am and you are unable to be booked in for these before this time. 

If you do not require an emergency appointment please phone after 10am when are phone lines are likely to be quieter and we will have more time to assist you with routine appointments and queries.

Book an Appointment

Check your condition first

Many conditions can be treated without the need to see your GP.


Pharmacy & Self-Care


We work closely with our neighbouring pharmacy, Faith Pharmacy. We are able to refer our patients to this service for minor ailments. This service is available Monday to Friday between 10am and 4pm. Please speak to one of our reception team, if you wish to access this service.

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy


Help and support available from many National and Local Organisations

Visit our Self Help Zone

Urgent appointments for today or tomorrow (Monday to Friday)

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you. 

For urgent (same day) appointments please phone between 8:45am and 10am.

Ways to book

  1. Telephone: 0161 872 8129

Book a Routine Appointment

You can speak to us online, you can request a video call with a clinician, you can send us pictures of your condition or you can speak to us over the telephone. We also offer face-to-face appointments throughout the day across all of our sites. 

Ways to book

  1. Download the NHS App
  2. Request an appointment online
  3. Telephone: 0161 872 8129 - Phone lines open at 8:45am - To book a face-to-face appointment please call after 10am.

Sickness Certificates (Fit Notes)

Travel Vaccinations

Home Visits

Please be aware that our GPs will always call to assess the home visit request first.

If you need a home visit, you can help us by calling reception before 11am.

Telephone: 0161 872 8129

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.


We cannot issue referral passwords or change hospital appointments, all of these requests should go through Manchester Integrated Care Gateway (MICG) on 0161 947 0770.

Alternatively, you can find the correct contact details by using NHS My Planned Care.

If your doctor has referred you for further care or tests it can be quite confusing tracking down your appointment. Here are some steps to help you:

  1. ​If you have been referred to a hospital to see a consultant (such as an orthopaedic doctor for a bad knee)
    • All hospital referrals are sent to Manchester Integrated Care Gateway (MICG) which is a referral-handling hub.
    • They will contact you and arrange your appointment.
    • If you have been referred to the hospital by your GP and have not heard after 2 weeks from Manchester Integrated Care Gateway you should contact them on 0161 947 0770.
    • You can find out more information about them on their website.
  2. If you have been referred for an urgent suspected cancer referral also known as a 2-week wait appointment
    • This is also processed by Manchester Integrated Care Gateway however if you have not heard after 2 weeks you should contact our Practice Secretary, Augusta, on 0161 872 8129 who will investigate this for you.
    • Or contact the practice online
  3. If your doctor has referred you for an x-ray or scan
    • If you haven't heard from the provider carrying this out, you should contact our reception team on 0161 872 8129 who will inform you which provider your GP referred you to and give you the correct phone number to chase this up.

Life Threatening - Go to A&E

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Cancel through the NHS App
  2. Cancel an appointment online
  3. Telephone us on 0161 872 8129.

Out of Hours

Extended Access

We have extended access hours available at both Booth Street and City Road.

Booth Street Extended Access Hours are:

  • Thursday from 6:30pm to 8:30pm

City Road Extended Access Hours are:

  • Saturday from 9am to 5pm

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


Use NHS 111 if:

  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online


You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy